Terms of service

Effective Date: July 13, 2026

Welcome to the website of Mazer Labs Private Limited (“Mazer Labs”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, applications, and services, including our AI-powered products such as Trip Mazer.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and services.

1. About Mazer Labs

Mazer Labs Private Limited is an AI product company focused on developing intelligent, human-centered software solutions that simplify decision-making and improve everyday experiences through practical artificial intelligence.

2. Acceptance of Terms

By using our website or any of our products, you confirm that:

  • You have read and understood these Terms.

  • You are legally capable of entering into a binding agreement.

  • You agree to comply with all applicable laws and regulations.

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website in any way that violates applicable laws.

  • Attempt to gain unauthorized access to our systems or networks.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with the security or functionality of the website.

  • Copy, reproduce, or distribute website content without permission.

  • Use automated tools to scrape or extract data except where explicitly permitted.

We reserve the right to restrict or terminate access if these Terms are violated.

4. AI Products and Services

Our products, including Trip Mazer, use artificial intelligence to provide recommendations, summaries, travel planning assistance, and other decision-support features.

While we strive to provide accurate and helpful information, AI-generated responses may occasionally contain inaccuracies or incomplete information.

Users should independently verify important information before making travel, financial, legal, medical, or other significant decisions.

Trip Mazer is designed to assist users and should not be considered a substitute for professional advice.

5. User Accounts

Some services may require you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • All activities that occur under your account.

  • Providing accurate and up-to-date information.

You agree to notify us immediately if you believe your account has been accessed without authorization.

6. User Content

You may submit information such as:

  • Travel plans

  • Preferences

  • Documents

  • Feedback

  • Messages

  • Other content while using our services

You retain ownership of your content.

By submitting content through our services, you grant Mazer Labs a limited, non-exclusive license to process, store, and use that content solely for providing, maintaining, improving, and securing our products and services.

You are responsible for ensuring that any content you submit does not violate the rights of others or applicable laws.

7. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

  • Logos

  • Product names

  • Branding

  • Text

  • Graphics

  • Icons

  • Designs

  • Software

  • Source code

  • AI models

  • Product interfaces

is the property of Mazer Labs Private Limited or its licensors and is protected by applicable intellectual property laws.

No part of the website or our products may be copied, modified, distributed, or used without our prior written permission.

8. Third-Party Services

Our website or products may contain links to third-party websites or integrate with third-party services.

We do not control these external services and are not responsible for their content, availability, privacy practices, or terms of use.

Your interactions with third-party services are governed by their respective policies.

9. Availability of Services

We aim to provide reliable and uninterrupted services. However, we do not guarantee that our website or products will always be available without interruption or error.

We may modify, suspend, or discontinue any feature or service at any time without prior notice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Mazer Labs Private Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:

  • Use or inability to use our website or products.

  • AI-generated recommendations or outputs.

  • Travel decisions made based on our services.

  • Data loss or service interruptions.

  • Unauthorized access to user accounts.

  • Third-party services or integrations.

Our total liability for any claim relating to the use of our services shall be limited to the amount, if any, paid by you to Mazer Labs for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Mazer Labs Private Limited, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of our services.

  • Your violation of these Terms.

  • Your violation of any applicable law or the rights of another person.

12. Privacy

Your use of our website and products is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our products, business operations, or legal requirements.

Updated Terms will be published on this page with a revised Effective Date. Continued use of our website or services after such changes constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in Thrissur, Kerala, India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Mazer Labs Private Limited

Address:
Vallachira Temple Road, Vallachira, Thrissur, Kerala, India – 680562

Email: info@mazerlabs.in

Phone: +91 81569 50284