Effective Date: July 13, 2026
Mazer Labs Private Limited (“Mazer Labs”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or interact with our services.
By accessing or using our website or products, you agree to the practices described in this Privacy Policy.
1. About Us
Mazer Labs Private Limited is an AI product company focused on building practical, human-centered AI solutions that help individuals and businesses make better decisions through intelligent technology.
Our flagship product, Trip Mazer, is an AI-powered travel co-pilot designed to simplify travel planning and provide intelligent assistance before and during journeys.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, register for updates, join a waitlist, or use our products, we may collect information such as:
Full Name
Email Address
Phone Number
Company Name (if applicable)
Country or Location
Information you voluntarily provide through forms or communications
Product Usage Information
When using our AI products, we may collect:
Usage analytics
Device information
Browser type
IP address
Operating system
Session information
Feature usage statistics
Error logs and diagnostics
Travel-Related Information
If you use Trip Mazer or future AI products, you may voluntarily provide information such as:
Travel preferences
Destinations
Travel dates
Itinerary details
Booking information
Uploaded travel documents
Travel-related conversations with the AI assistant
We process this information only to deliver the requested services and improve your experience.
3. How We Use Your Information
We use your information to:
Provide and improve our products and services
Deliver AI-powered recommendations and assistance
Respond to inquiries and customer support requests
Personalize your experience
Improve website performance
Maintain security and prevent misuse
Send important service updates
Notify you about new features, products, or announcements (where permitted)
4. AI Processing
Our products use artificial intelligence to analyze information provided by users in order to generate recommendations, summaries, and other helpful responses.
AI-generated outputs are intended to assist users and should not be considered professional, legal, financial, medical, or travel advice. Users are responsible for verifying important decisions before acting on AI-generated recommendations.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Remember user preferences
Improve website functionality
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
6. Information Sharing
We do not sell or rent your personal information.
We may share information only in the following circumstances:
With trusted service providers who help operate our business
When required by applicable law or legal process
To protect our legal rights, users, or the security of our services
During a business merger, acquisition, or restructuring, subject to applicable legal requirements
7. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Fulfill legal obligations
Resolve disputes
Enforce our agreements
Improve our products
When information is no longer required, it will be securely deleted or anonymized where appropriate.
9. Third-Party Services
Our website or products may integrate with third-party platforms and service providers, including but not limited to:
Cloud hosting providers
Analytics platforms
Authentication services
Payment providers (if introduced in the future)
Communication services
AI infrastructure providers
These third parties maintain their own privacy policies, and we encourage users to review them before using those services.
10. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal data
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal information
To exercise these rights, please contact us using the details below.
11. Children’s Privacy
Our products and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. International Users
If you access our website or products from outside India, you acknowledge that your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
The updated version will be published on this page with a revised Effective Date.
14. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Mazer Labs Private Limited
Address:
Vallachira Temple Road, Vallachira, Thrissur, Kerala, India – 680562
Email: info@mazerlabs.in
Phone: +91 81569 50284
We will make reasonable efforts to respond to your inquiries promptly.